Sandcastles Holiday Apartments – Coffs Harbour

Room was filthy! Curtains had dust all over them, blankets were thrown in cupboard and definitely not washed from previous tenants. Toilet filthy and smelt like a sewer. Iron missing from room. Lounge had crumbs all over it. Benches were filthy, as was the stove, as was the microwave! Outside chair was broke so only one person could sit outside at a time! We had to go out and buy our own cleaning products to clean the whole room! Disgusting! Especially during covid time when a thorough clean should have been done! Never staying here again! Only up side was that the pool and sauna was nice. Reception girl was lovely too.

It's a 3star hotel that gets 4star reviews. It's location is about as good as it gets in this area.. close to beach pub cafe petrol station. Has a pool and outdoor spa, also indoor spa and sauna for adults. 2 bedroom apartment had washing machine and dryer, full kitchen. Small tv no Foxtel just free to air tv. Not here to watch tv so no drama here. Basically the price is the selling point.. was half the price of everywhere else. Sure Big4 down the road is better and bigger.. but we had 2 other family groups staying there so used those facilities anyway 😂 but it's twice the price. Our unit was bigger as well. If you need comfort and quality look elsewhere if you just want affordable look no further. If got young family big4 is prob best bet in this area. Older family here is fine.. boozy weekend here is the go..

Dated unit needs a refresh they have done the bathroom. Good location friendly, reception staff. Terrible blocks of soap supplied may as well been blocks of wood. Smallest bath towels ever. Room was not ready nor was some one else's and cleaners had left.

what I booked is 2 bedrooms apartment for 5 adults that including 3 single beds and 1 double beds. But when I entered the room, I found that there were 2 single beds and 1 double bed. It was downgraded without notification and after I sent message, talked with the receptionist and email via booking.com, I didn't get any response. I would not have booked the apartment if there were 2 single beds plus 1 double bed. And the light on the second room was not working as well.

Pretty good close to beach pubs clubs reasonably priced