Richer Sounds, Glasgow glasgow

David in the Glasgow branch helped me out a great deal. I had a conundrum in connecting a 1960's turntable through a 1980's amp to a brand new speaker. David has a wealth of knowledge and experience and was able to recommend a simple way to achieve this... now enjoying spinning some vinyl again!!

I was looking for new speaker cable and went into the Glasgow branch. On showing me the various options Peter was, not only very helpful, but also most knowledgeable. He made up the cables exactly as I ordered. A very pleasant shopping experience, especially in this day and age, where service seems to be a growing thing of the past.

Been going here for over 25 years. They are second to none. The staff are very helpful and give great and honest advice on what to purchase. Their equipment is of high quality and very reasonably priced. They take time to advise and their advice is always very good. I will always buy my electrical goods here if I need to ever buy any more as the kit I've bought here seems to last forever brilliant job done by all of you I highly recommend this shop.

Great service, ordered a new record player here last week. Even though the store was mobbed for black friday weekend, Peter who served me was excellent. Highly recommend, thanks!

Bought a T.V. from them in the Glasgow store a couple of months ago, was hit with the usual sales patter and pressured into buying something on the day (despite me coming in with the intention of comparing two different T.V.s they had on the website, they could not be bothered setting up the second T.V. for me to help decide, and instead pushed me towards the more expensive option). Tried to resolve issue via e-mail but no resolution.

These guys are brilliant. Peter in particular is fabulous and a big reason i'd recommend to others. Customer care is crucial so he's very good for this company. Peter came to my house, decided on a perfect system for my budget ,needs, room size etc. They helped choose what equipment i needed and then their installer set it all up. He was also excellent, quick and courteous. Peter even called me up 6 months later to say he noticed there was a special deal on one of my speakers close to when i bought it and he wanted to refund me some. Very kind. I felt i got a good deal price wise a well. No sales pressure. Don't bother going elsewhere, just let these guys sort it. Dom

John was excellent in helping me out with a warranty issue and phoned to provide some info on a sound bar I was looking at. Provided a price match and arranged sale over the phone! Excellent customer service from this place as always!

Went into shop as across from hotel. Really friendly and knowledgeable staff. Did not try to oversell. Came up with a proposal that matched my existing deck and amp. Sent them some pictures they requested when I got home. Stuff delivered promptly and all connected perfectly first time. Sounds great.

If you want a retailer where the staff actually know about what they're selling, you won't get much better than Richer Sounds. A small shop, they'll usually sell you something from the online store for delivery (ideal as there's no parking outside), but you've got the chance to ask all the questions you need to get the right one. No brand bias, very good prices and a _6 year_ guarantee on TVs at no extra cost.

Possibly the consistently best customer service I have ever received in the 3 years I have been purchasing from Richer Sounds. The Glasgow team go above and beyond to ensure that every experience is flawless. A special mention to Peter who took me through all the steps to help me build my dream home theatre setup. Will continue to shop with and praise the Glasgow team!