Queens Avenue Surgery london

Previous Doctors surgery was a disaster. They have been great for us and our 2 children. Would recommend.

Awfull customer service Their programme is never clear A particular receptionist hates new people registering there!

They will avoid by all their means to help you or to get you in for a consultation! Receptionists don’t let people in!!

Most useless receptionist of all time

I'm about to move away so will sadly soon need to register with another more local Dr, I have been with Queens Avenue for a few years and have always had a fantastic service, the GP's have always been extremely thorough and I've always been seen quickly, usually the same day. This surgery reminds me of the old style small family practice I used to attend as a child, where your face is remembered and there is time taken to help as best as they can. People complaining should remember that the service is free, staff and resourses are stretched to the max and the service can only do it's best to see as many people as they can.

Horrible Dirty All in all bad

'Eve' is the receptionist that everyone is talking about in the comments. She takes pleasure in attempting to undermine people. Declines to answer even the most basic questions. Offers zero accountability or responsibility for even the most basic of patient's needs. Wants to give herself some kind of feeling of power over people for no apparent reason. Eve's self-worth must really be at an extreme low for her to even consider to treat people this way. There is no way that Queens Avenue Surgery can ever be a healthy, healing environment with Eve - Muswell Hill's malignant sociopath festering in the reception. Eve transforms what could be a respectable surgery into an absolute cesspool. Avoid at all costs!!

My family and I have been using this GP service for over 16 years and in my experience the reception staff are always pleasant and welcoming, all of the doctors are very professional and caring and always go above and beyond what is expected I have no complaints about the care provided for myself and family.

Awfull customer service Their programme is never clear A particular receptionist hates new people registering there!

Awful experience! They have cancelled my appointments that were booked well in advance with almost no notice 3 times already without providing any reason and without rescheduling.