Phoebe Brundle

9 months ago

Review

I have several pieces from Palenque and they are all beautiful and amazing quality. I recently got in touch with them as I had lost one of a pair of earrings, they couldn't have been more helpful even though the earrings were no longer on sale they tracked down a replacement pair, arranged a special payment for me and sent them out - first class customer service.

Sharn Gray

5 years ago

Review

I lost a pair of my beloved Palenque earrings and customer services tracked them down (as they are no longer available online) to the Edinburgh shop who sent them by return post. The designs are always contemporary and original and I am gutted that the Cambridge shop closed. I will continue to shop at this fantastic shop but online Well done for customer service and fabulous products

Liliana Vega Gálvez

2 years ago

Review

I love LOVE this place, the jewelery is absolutely beautiful they have a massive range and the prices are very affordable I will keep going there. The staff is lovely and very helpful.

Bruce Carter

a year ago

Review

I placed an order online yesterday. Read the order confirmation this morning. Replied asking for a quick delivery at 10.45 this morning and accepted the delivery by 11.17. Even in an internet age that is double quick service. I'm a return customer so I know the product and design are exceptional and my wife is a huge fan so I'm always on safe ground. Quality, knowledge and service always a winning combination.

Jane Johnston

a year ago

Review

I ordered jewellery online and I'm nothing but impressed! The customer service was great, they arrived really quickly and they're the loveliest pair of earrings I've owned in years. I'd happily recommend them.