Ulrich Savary

in the last week

Review

I brought back two shirts because they were the wrong sizes and asked for a refund. Unfortunately the first thing I was told was that they couldn't refund anything over £10 as the manager wasn't working on that day so I had to come back another day. I asked where in their refund policy it says that they could not make a full refund, the shop assistant answered it wasn't written in their refund policy because it was an internal policy! After telling them that they were breaking the law, the shop assistant agreed to make a full refund. I used to buy most of my clothes from this shop, but will never come back again. Really poor customer service Oxfam, I was expecting better from you.

Andrea Oña

10 months ago

Review

You can find good stuff at a low price while contributing to a good cause. Good place to volunteer. I always find a hidden treasure. A few second hand items are actually new. They recycle all the items donated that can't be used. Buying second hand clothes also reduces your carbon footprint.

Lisa Phuong

4 months ago

Review

Good book selection and good stock of eco cleaning products but I find the clothes not so appealing and the home area has a few bits

darlade

8 months ago

Review

Very helpful and friendly staff, you can always find something good here!

Mary Joan

5 months ago

Review

Way to expensive items are over priced !!!! Greedy mangers making good wages