Optical Express Laser Eye Surgery & Opticians: Brighton located at Second Floor, Queensberry House, Brighton BN1 3XF, UK Book an appointment or need answers to a question, please feel free to contact us by phone 01273 773265

Do you own this listing ? make sure you claim this business and free listing, once claimed you will be able to amend the description and contact information

Need to know more about this business, please call us during business hours or visit our website and can get more information – of Optical Express Laser Eye Surgery & Opticians: Brighton by https://www.opticalexpress.co.uk/clinic-finder/brighton-queensberry-house?utm_source=google&utm_medium=organic&utm_campaign=google-my-business

Rate us and Write a Review

Your Rating for this listing

angry
crying
sleeping
smily
cool
Browse

Your review is recommended to be at least 140 characters long

image


Note: Data fetched from Google is temporarily stored and can change on latest API request every month. Optical Express Laser Eye Surgery & Opticians: Brighton brighton

Google Review

Note: these reviews will not count in overall rating.
blank

Samy Shbib

4 Google Rating

Staff knew what they were doing and explained everything clearly. My operation was done in Bluewater

4/ 5

Staff knew what they were doing and explained everything clearly. My operation was done in Bluewater with a very reassuring surgeon and took a total of about 8 minutes and I am now recovering quickly, as planned. At times some staff were a bit cold but over all I had a good experience.

blank

david jam

5 Google Rating

On seeing Optical Express Poster i decided that I wanted rid of my glasses and hopefully have 20/20

5/ 5

On seeing Optical Express Poster i decided that I wanted rid of my glasses and hopefully have 20/20 vision. The Brighton office is busy and after completing a online health form I was seen by Ophthalmologist Chandri Patel, who I must say was professional and concise. Her verdict was that I am not a candidate for surgery as I would not benefit and to come back in 5-8 years. I respected Dr Patel findings as honest and true. Two days later I received an email and 2 phone calls from Claire Donnelly, offering me Refractive Surgery after she had reviewed my notes, this is a customer service agent telling me I am suitable for Surgery. Dr Chandri Patel said I was not suitable, so why does a customer service agent say I am, Money not suitability. This is not a good policy Optical Express, that untrained agents make this decisions.

blank

Marcos Moreno

4 Google Rating

Free eye test with voucher, nice enough experience. The front door to the building is annoying, and

4/ 5

Free eye test with voucher, nice enough experience. The front door to the building is annoying, and the door to the exam room is paper thin so everyone's conversations can be heard both ways. No problems with staff on my visit.

blank

Mateusz Malecki

1 Google Rating

Most unhelpfull uniformed staff I ever seen in my life. Lady behind a desk quoting some prices out o

1/ 5

Most unhelpfull uniformed staff I ever seen in my life. Lady behind a desk quoting some prices out of the blue, then when challenged she's trying to defend herself saying she not really here to discuss prices for laser surgeries. Then she's trying to tell me if consumer service contacts me to let them know that I missed that appointement???? Because that's what she's about to mark in the system. I left absolutely stunned and fuming..... You would have think they will do their best to help you.... But not in here..... Don't bother go somewhere else.... USELESS!!!!!

blank

Gavin Mortiboys

5 Google Rating

Outstanding customer service, Debbie has really turned this place around and gave me all the help i

5/ 5

Outstanding customer service, Debbie has really turned this place around and gave me all the help i needed prior to my surgery. The optometrist Chandni was also very informative, so much so that i booked with her again at the crawley branch where Debbie also works part of the week.

blank

Paul McMath

5 Google Rating

Visited optical express today and the staff were polite, friendly and helpful. I went to for a cons

5/ 5

Visited optical express today and the staff were polite, friendly and helpful. I went to for a consultation for either laser or replacement lenses. After spending a decent amount of time with me they did not try and sell their service, but in fact in my situation they said they would not recommend a corrective procedure as my eyes would not benefit fully at this point in my life. I left appreciating the honesty and integrity the staff and eye specialist showed. I am certain I will go back in the future when my eyesight starts to struggle. Thank you again

blank

Alice Wood

5 Google Rating

Really friendly staff who explain everything really simply and make you feel at ease

5/ 5

Really friendly staff who explain everything really simply and make you feel at ease

blank

Lukeyt93

5 Google Rating

Some of the best customer service I have ever received. Answer all of your questions, no matter how

5/ 5

Some of the best customer service I have ever received. Answer all of your questions, no matter how small or silly. Very knowledgeable and very informative. The surgery went well and I just wish I had done it sooner!

blank

Bryony Lewin-Playford

5 Google Rating

Thank you to Chan who explained everything to me in a way that wasn’t condescending and answered a

5/ 5

Thank you to Chan who explained everything to me in a way that wasn’t condescending and answered all my questions about my fears. Thank you to Debbie who did not put any pressure on me about making a decision and has been answering all of my emails in a timely and kind manner. I am nervously looking forward to my surgery but I know I am in good hands with the Brighton clinic. I hope it will be the same in Dartford.

blank

Neil Stephens

5 Google Rating

Fantastic experience from 1st consultation, to having LASEK at Harley St & my follow ups with the Br

5/ 5

Fantastic experience from 1st consultation, to having LASEK at Harley St & my follow ups with the Brighton clinic. Brighton staff were great during the follow ups, answering all my questions (which i had a lot of following surgery). 10/10 its a cliché but wish i had laser eye surgery years ago.

Show all timings
  • Monday09:30 AM - 05:00 PM
  • Wednesday09:30 AM - 05:00 PM
building Own or work here? Claim Now! Claim Now!
image
Just Visits

Visit Profile

imageYour request has been submitted successfully.

Just Visits Top Stories
  • Things to do in Newcastle
  • In Roman times, Newcastle – then called Pons Aelius – was a fort on Hadrian’s Wall, and during the Saxon period, it was known as Monk Chester on account of its many religious houses. The city owes its present name to William the Conqueror who, like Hadrian before him, recognized its strategic importance.

  • Things to do in Bristol
  • Bristol in the UK has plenty of famous sights & attractions to choose from. Find out the best places to visit in Bristol.

  • Things to do in Manchester
  • Things to do in Brighton
  • Brighton is a seaside resort on the south coast of England that is part of the City of Brighton and Hove, located 47 miles south of London. Archaeological evidence of settlement in the area dates back to the Bronze Age, Roman and Anglo-Saxon periods.

  • Things to do in Liverpool
image