Old Swan One Stop Shop liverpool

Visit time: mid-afternoon I have just been to the One Shop in Old Swan and I spoke at length to a worker there, and with tact and attentiveness she listened as I explained my situation, which is complex even to me. She spent time quietly listening to my rambling (at times) and engaged with regular eye contact (that is such a help) She advised me (several times) as my condition required it. Even though I will probably not benefit financialy, this woman's professionalism relieved of me some long standing stress. This is not the first time that I have had in depth one-to-one at the Old Swan office (a chap did the same 3 days running 2 years ago, who still works there). Tommy Carroll YX489010D

Everytime I have been here staff are always helpful pleasant very friendly

Great service,friendly empathetic staff, short queues and waiting times informative

Tell you on website open till 5.30 SORT It OUT

you close at 4:30 when you post to close at 5:30 fix your times sign

I'm disabled moved flat but cant get my tenancy agreement viewed I've had no help in my isolation I'm on the vulnerable list but have trouble on all the sites I cant get on

Sad when it says open and when you get there is closed ☹️