Massage Addict – Kingston

I had my first visit yesterday since 2018 and it was by far my best Massage Addict experience. Reanna was awesome and had great technique. She was very professional and courteous and I feel loose as a goose today! The receptionist is very friendly as well. I'd recommend this spot if you're looking for a very therapeutic experience!

I had my first visit with Massage Addict and will say it will be my last. The massage therapist that provided my 60 minute massage (although a very sweet woman) was all over the place! When she started my massage she spent a good 20 minutes asking me about my life. When her hands finally were on my back long enough, I could barely feel them except for how cold they were. She would start with a shoulder then to a leg then to arm, then to leg, leaving some areas exposed and not covered by the blanket. I was seriously confused on her process!! As I have had many massages throughout my life, I know therapist have a routine they follow. This was not!!! At one point she was massaging my head with one hand in the same spot for much too long, while she told me a story with her other hand. She realized she was babbling on, and laughed and said "oops, I do that a lot". I was so uncomfortable and felt so awkward. During the massage I asked her a few times to put more pressure as I couldn't feel it. She said she would but that never happened. Near the end, she massaged one foot on the right and one hand on the left, totally forgetting the others. Needless to say, I couldn't wait for it to be finished. It felt like this was the first client this therapist has ever had and was maybe nervous or not trained properly. When I was done, I went to pay and asked the receptionist "Did you book me in with a registered therapist or a relaxation massage technician?". She replied "We are all registered". Good to know as I won't be back if that's the level of "registered" you want for your clientele.

I would rate this place as 1 or less. I mentioned i am having neck tension and shoulder pain. However, nothing was done to make me feel better. I was not even provided with full body massage. Apart from that, i was late only 5 mins. Yet received only 44 mins massage and paid for 1 hr massage. The therapist was polite but I didn’t like her work, i was expecting that it would be something professional. Wont recommend it to anyone. Just waste of time and money.

Very clean and relaxing environment. The RMT was knowledgeable and professional. She listened to my concerns and worked on those areas. She also taught me a couple stretches to do at home.

Called left message and phone number 2 weeks ago. No response