Manchester Window Factory located at 76 Manchester Rd, Altrincham WA14 4PJ, UK Book an appointment or need answers to a question, please feel free to contact us by phone 0161 976 4739

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Need to know more about this business, please call us during business hours or visit our website and can get more information – of Manchester Window Factory by http://www.manchesterwindowfactory.co.uk/

1 Review for Manchester Window Factory manchester

polo_kings73

1 Reviews

STAY AWAY, will rip you off!

1.0/ 5

These windows were fitted at my pensioner parents house by Manchester Window Factory (WMF)last August (2020), from the start there was issues: The windows weren’t square, there’s no bay poles in between the frames, the windows leaked, the lead flashing has only been cut in to the wall half an inch (not even full depth of the render), the lead used on the roof is code 4 (1.85mm thick) not code 5 (2.2mm thick) and the upstand on the lead is 25 mm (Stockport council building control say its should be code 5 lead and have a 75mm upstand minimum), there were 4 leaks from 2 different points, one was sealed with sealant as a temporary measure and has never properly repaired, all the cover strips are loose, there is no CE marks on the windows or frames (deemed to meet EU safety, health and environmental protection requirements for products marketed in the EU- Pre Brexit). They’ve not followed their own complaints procedures. Stay away from this awful company.

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Manchester Window Factory manchester
Manchester Window Factory manchester
Manchester Window Factory manchester
Manchester Window Factory manchester
Manchester Window Factory manchester
Manchester Window Factory manchester
Manchester Window Factory manchester
Manchester Window Factory manchester
Manchester Window Factory manchester
Manchester Window Factory manchester
Book rating: 1.0 5 1

Google Review

Note: these reviews will not count in overall rating.

steve Thomas

2 Google Rating

These were not the cheapest quote we got but we have had similar work done before and paying extra t

2/ 5

These were not the cheapest quote we got but we have had similar work done before and paying extra to have a job managed properly and avoid stress is worth the extra. Unfortunately this was not the case with MWF. What was booked in as a 2 - 3 day job turned into a month of sending pictures of problems, phone calls every other day and taking extra days off to be in when the workmen came because we thought if they were left alone wouldn't respect our home. After the windows were fitted we had to have the window manufacturer send a one of there own workers to take out all the beading and replace because they were that bad. This was not flagged by the fitter at any point and i had to raise it and chase to get this fixed. The windows were that bad it took the guy 2 days to put them right. In the end the windows are good but nothing special not worth the inflated price tag. My neighbours are having their windows done same house same type of windows a lot cheaper and the guy was in and out within 2 days, live and learn more expensive doesn't always mean better. I can only tell you my experience and what happened with my job and like many other people you look at reviews and the reviews are good. The caveat to that is for a company that has been trading for so long and is so busy why do they only have 21 reviews, something to think about.

Sarah Sarno

5 Google Rating

Just had Manchester window factory install 11 replacement box sash windows and couldn't reccommend t

5/ 5

Just had Manchester window factory install 11 replacement box sash windows and couldn't reccommend them more highly. From start to finish the service has been fantastic. Alex took his time to initally go through all the options for us in the showroom he wasn't pushy and showed us options from budget right to the top end, he took a lot of time to find the right products for us made us feel welcome and answered all our questions. They were knowledgeable and kept In touch throughout the process. Danny went through options and prices with us to find out ideal solutions to fit our budget and requirements. The lads that fit the windows were friendly, and on time and did a great job. We were impressed at how they checked over details with us at each stage to ensure we were happy. Good quality, took their time to ensure a good finish that we were happy with. Would 100% reccommend Manchester window factory. They even reduced the leading time to suit our needs. Top job thanks guys!

Simon Turner

5 Google Rating

We had our large bay window incorporating French Doors replaced. Our brief to Alex was that we just

5/ 5

We had our large bay window incorporating French Doors replaced. Our brief to Alex was that we just wanted to replicate the existing wooden framed units with new UPVC with the wood grain effect. The result was fantastic. The new windows and French Door were perfect. The installation was done on the agreed date and the fitters were very tidy and were very careful not to damage any existing decoration. We are very pleased with the job.

ryan clarke

5 Google Rating

5star service from Alex and the boys. Great price for a quality product. Danny was great during the

5/ 5

5star service from Alex and the boys. Great price for a quality product. Danny was great during the quote process, no pressure or stupid gimmicks. By far the most convincing presentation backed up by the company's excellent reputation made it an easy decision. The fitters were great too, really nice lads who I felt comfortable with to leave in my house. At the end of each day they tidied up and left the house clean. Very positive experience all round

Susan Winters

5 Google Rating

We had the pleasure of MWF supplying a quote and carrying out the job on our home in Timperley, Feb

5/ 5

We had the pleasure of MWF supplying a quote and carrying out the job on our home in Timperley, Feb 2019, 2 very large bay windows and 3 other windows plus a new front door and porch. Danny came out and measured the job then no fuss, no messing, he gave us a quote which my husband and I thought was excellent. Danny, Alex and the two fitters who came to us, thank you for a superb job. No fuss, no hassle, no excuses, they came on time, Great product and great company. Highly recommend. Thank you very much Manchester Window Factory.

paul schofield

5 Google Rating

A first class Company to deal with. Professional and efficient.

5/ 5

A first class Company to deal with. Professional and efficient.

Ngai Catsu

1 Google Rating

Very poor after sale service, we had the whole house window charged, in last year Xmas we start havi

1/ 5

Very poor after sale service, we had the whole house window charged, in last year Xmas we start having problem with one of the window, took them 2 months finally got someone returned our call, they did came out twice to try fix the problem, but the problem still not fixed, been 4 months now problem still not solved, been calling them again and again, seems like getting nowhere, not even returning our calls You got mix up with another customer, the wind noise was coming through from the window, is something to do with the seal, you came fix the middle window once, and noticed the sound was actually coming from the seal on the side window, which you did reseal one side of the window, but the wind sound is still coming through, I understand you have many customers with problems with their window, but we are definitely not the one that with the noise coming from the loft, cause there is another floor above that window, and we do not have a loft in our house

Daniel Holland

5 Google Rating

Really happy with the service, finish of the quality of the four window. The installation was very s

5/ 5

Really happy with the service, finish of the quality of the four window. The installation was very smooth on the day. Many thanks

Daniel Quiggin

1 Google Rating

Didn't get an install but my circular conversations with their receptionists, misleading information

1/ 5

Didn't get an install but my circular conversations with their receptionists, misleading information and lack of ability to speak to anyone was v frustrating. When I offered feedback to an actual team member, they hung up on me. COWBOYS

Carl Stafford

5 Google Rating

We were impressed with MWF right from the initial meeting with Danny. No boring sales spiel, just in

5/ 5

We were impressed with MWF right from the initial meeting with Danny. No boring sales spiel, just insightful, to the point and gave us a good price. Good communication with Alex who kept us up-to-date with progress and installation dates and most importantly, the windows look superb and were expertly fitted by Mick and Matt. Really pleased and would highly recommend.

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  • Sunday10:00 AM - 06:00 PM
  • Monday10:00 AM - 06:00 PM
  • Tuesday10:00 AM - 06:00 PM
  • Wednesday10:00 AM - 06:00 PM
  • Thursday10:00 AM - 06:00 PM
  • Friday10:00 AM - 04:00 PM
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