Kieran

6 months ago

Review

Nice staff, very welcoming, but your opening times are ridiculous, imagaine being self employed so you have to physically pay your money in, working 9-5.30 and Saturdays, and the bank opens 10-4 and closes on a Saturday, what work hours is that? I was going to give 3 but taking it down to 2 as it’s annoyed me writing this, please please open normal work hours so we can use you!!!

Stephanie Tarrant

2 years ago

Review

The customer service we received today was exceptional! We had an appointment to discuss opening a new account and we were offered a tea or coffee by the friendly lady who greeted us, I've never had that in a bank before! Karen who met with us was incredibly nice and even though we were unable to open an account in the end as we didn't have proof of address, she tried every avenue to help us get this and was so lovely throughout the whole thing even after it was clear that we wouldn't be able to sign up. All the customers who came in while we were there were treated like old friends and it is clear that good old customer service is the highest priority at this bank.

Kerry Turner

2 years ago

Review

Very helpful and friendly staff! Excellent facilities ( paying in machine and staff operated access to internet personal account!)

Louise Gregory

2 years ago

Review

As expected it's always busy as so many have closed down now. Staff helpful and friendly

Carole Ridge

2 years ago

Review

Such lovely staff. Very helpful and knowledgeable.