HSBC york
13 Parliament St, York YO1 8RS, UK
HSBC york
13 Parliament St, York YO1 8RS, UK
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Based on 10 reviews
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Review
Always understaffed and nearly always staff there don’t know what they are doing. The blond haired Manager is equally as good at delegating any issues instead of taking ownership of them. I went in on Friday lunchtime at a school half term and they had 1 member of staff looking after general queries and two desk based staff that was it! All other members of staff were in training or on lunch! Where’s the customer centric thinking of staff resourcing! Blind leading the blind

Review
Firstly, he fact that it closes at 5pm is RIDICULOUS. Not to mention the fact that the till only work on weekdays, and shuts at 2pm THAT'S SO STUPID. Do not get me started on the staff (or lack there of). With the tills I understand people need there time of work, but there are people who work in CO-OP that work more time than that. The staff on the first floor just stand there having a laugh. Not really paying attention to anyone. People have had to wait for the member of staff to stop talking to others, when that shouldn't even be happening. HSBC get your stuff toghether.

Review
Always had brilliant service and support over the last 18 yrs.

Review
Terrible service, half an hour wait to be met by the most unhelpful and rude staff ever. Laughable

Review
Terrible agency. Unbelievable waiting time, mislead information... Everything was just awful.