Hornspit Medical liverpool

Brilliant practice! Both the admin staff and the clinicians are excellent. I’ve found them all really helpful, efficient and friendly. It’s easy to make appointments or get some advice both over the phone or using the econsult service.

Brilliant surgery all the staff are very helpful! Thank you

Needs new reception staff as they don't seem to have skills such as basic manners

Where do I begin. This is just an awful GP practice. The receptionists are very rude and unhelpful and speak to you like you’re a piece of dirt on their shoe. Most of the GP’s are also unhelpful, unsympathetic, patronising, rude and make you feel like you’re bothering them. Had to change to another GP practice as 12 months of putting up with this was as much as I could take.

Staff here are very rude on phone, Keep calling for nurse appointment but they keep ignoring our requests and finally we had to pay for private GP for vaccination. I never seen such rube attitude from NHS staff.