Genki Acupuncture and Therapeutic Massage – albany

Terrible experience here. I paid for a full body massage which usually consists of the masseuse massaging your body in 8 quadrants. Upper left, right. Lower left, right. Flip over and repeat. My masseuse only massaged my upper back, lower back and thighs. Did not flip me over and actually hurt me. The first time I asked her to be more gentle, she said 'no pain, no gain' and continued her assault of my back with her elbows. I finally had to sit up and say 'please stop, you are hurting me' and she finally started doing it less aggressively. My experience was further worsened by a technician fixing the door sensor which caused him to continually test the sensor. The loud bell of each test over the majority of my massage as well as the hammering and drilling ruined any chance of relaxation. They knew a tech would be coming to fix their issues so it would have be kind to allow me the opportunity to book at another time. Not impressed with this place, would not recommend and definitely won't be back.

Great Massage quick service and booking.. Very clean Bright blue everywhere decor not so relaxing.. with a better setup could be an awesome massage place.

Thank you, the place was clean and the reception was special. This is my first experience in this place and I would love to come back again. I would like to say thank you to Amy

Fantastic deep tissue massage definitely got all the kinks out

Worst place I have ever been for acupuncture. They didn't listen to what I asked for and just decided to do what they wanted. I had one needle go in and I instantly felt a shooting pain up my arm, neck and into my head. I asked for it to be taken out but she refused. It took several requests and me almost taking it out myself before it finally was. My entire arm got a really strong aching sensation and then I got a really bad headache. I immediately ended the session and tried to leave with my husband. They kept trying to block the way out and even followed us out to the car. It ended up being a stressful and painful experience. Definitely do not recommend!