Scott Wilson

2 weeks ago

Review

Everything would be fine if it wasn't for the fire alarm. The fire alarm system is comprised of a strobe light and a deafening siren from a stadium level tannoy system kind of loud. All it takes for the system to go off is... Burnt toast. Every room comes with a toaster... The experience of waking up to their false alarm fire system is dangerous and traumatic. Do not let any let any elderly stay here, seriously. There are plenty of other modern hotels that aren't stuffy and dated for way cheaper. Do not stay here its not worth the trauma and if there is a fire there's a good chance you're done for; with the dated structure and poor, flippant nonchalant staff.

Jason Quek

in the last week

Review

Clean room with great wifi. Two downsides I'd say: 1. Turning on the shower. 2. Fair bit of walk and climb from Edinburgh Waverley station. It took us between 10-15mins of walking from the station to the hotel, with three large bags in tow. Excellent service at the counter.

Bee Maiden

2 weeks ago

Review

Fire alarm went off twice in the early morning with no direction from staff. It was just a false alarm over some burnt toast in the restaurant. We only found out from other customers as we started to evaluate the premise. This hotel failed at ensuring a comfortable stress-free environment. We asked if was likely to happen again with no answer. The staff was apathetic and greedy. Also the hallways smell like soggy peppers and are very confusing to navigate.

Istvan Medve

a month ago

Review

Excellent service from the reception and bar. Big thanks for Emanuel, Michelle, Kirsten and Gabor! I hope to see you again!

Josephine Kiernan

in the last week

Review

Such a beautiful and wonderful Hotel everything to perfection staff are super friendly and kind