Eurocell Bow london

They promise a 24 hour delivery if they have the items in stock. So I call up next day and 1 person says there was no stock then a manager says that my address was too far on the rota. Then he says they had a busy day and that the item I bought is not very common. So I explain to them that they could of informed me about the stock issue then I could of gone elsewhere to find what I needed for that day. No apology was given by the manager. So I told him you you are lying to the customers and you need to rethink this 24 hour promise and so he responds " the only solution I see is that we need more delivery trucks". IF YOU WANT TO BE DECEIVED AND LIED TO BUY FROM THIS COMPANY.

Very good

Rude unhelpful service...big avoid!!!

Really helpful staff

Saw lots of negative reviews but been twice in last 4 weeks and I found staff helpful, knowledgeable about their products and was patient while we sorted out what I needed as I wasn't 100% sure as just a DIY'r. Would use again.

The guy who is selling is not ok 0 costumer service !

Hi that's my locals to just been there around 15:30hrs waiting outside for 3 minutes that's because that workers are unloading by the time we went inside it was 15:34hrs the guy came and told us they closed at 15:30 and we are late they cann't serve us But they're online website suggesting that close at 16:00 .

Worst shop going been there twice first time man was rude and would not give me a quote till I bought back the measurement did that went back @ 3.30 pm clearly say it does not close till 4 pm and was rudely told he was closed and would not serve me avoid avoid avoid

Thanks to Marcus at Eurocell Bow. V communicative and patient in resolving a windows and roof kit order; knowledgeable and attentive to details of design. My project can now move forward.