Dr K McKinnell – Drs Hegde & Jude’s Practice liverpool

Called initially at 9.30am for mum to have home visit regarding her copd. Three calls later and at 4.48pm still waiting. Apparently nothing was made in regards to arranging her a home visit and no records of her having copd even though she was diagnosed after having surgery a couple of years ago. Sister was told a visit was now on for later. Let's see..

Dr Kothari is the best GP I have ever met in my life.Sir your are the star imaging service and the best

Some time in May, I spoke to receptionist Kyra regarding a copy of a letter that was needed, she dealt with it straight away, and let me know when it was ready to collect later the same day. She was competent, courteous, efficient, and caring, which is so nice to see that we brought her flowers as a thank you :)

Unprofessional ! Poor care and service !

Absolutely a joke 72 hours is not enough time for a repeat prescription time after time chasing them up really wouldn't recommend them to my worst enemy

Absolutely a stressful experience especially with the staff in reception!!! They don’t have a clue what they doing!!! Giving you a wrong information and appointment all the time plus no manner when unswerving the calls

Absolutely disgusting customer service I have been trying to contact my doctor by phone but no one knows how to pick up the phone thinking all the receptionist need to go on a customer service course