We are currently staying here and we are so happy.
This was a last minute booking due to unforseen circumstances. As we were driving up I was reading some of these Google reviews and I was getting so worried. But honestly, this place is great!
We are staying on level four, the room is lovely, clean, tidy, smells good, is a great size for our family and has everything we need. The personal touch of Easter eggs for the Easter weekend was so lovely, it really made it feel like it's a family run values based business.
The bed is very comfortable and the bedding is soft and feels lovely to snuggle under.
The rooms are a little dated, but really not that badly. The bathrooms are clean, and there is great lighting in all the rooms. The view from our balcony is gorgeous overlooking the gold course. There are kookaburras everywhere, with a couple even flying up to perch on our balcony and say hi!
So don't be scared off by some of these negative reviews. I would happily book here again and for longer too! It's a great place to stay. It has a wonderful holiday tropical vibe and the customer service is NEXT LEVEL AWESOME. So many personal touches that make you realise they are here to help you enjoy your stay.