Camp Leaders liverpool

Good organisation for first timers, really helpful when you speak to people who do work very hard. Are understaffed it seems so Terrible response time on phone and online. Unfortunately a lot of automatic replies and process is slowed down by this ☹️ Updated after one week I still have not had approval on my account. Would be best if someone could call.

Ive been going to camp with camp leaders for 3 years now and i can say that the camp leaders programme has changed my life. all the staff at camp leaders put the participants first and want what is best for them. they are there for you every step of the way! i wouldn't go with any other programme.

Amazing agency with friendly staff who made everything about the process easy and simple. Had 2 amazing summers at camp through Camp Leaders and have recommended to everyone I know!

Really helpful with first time going to camp. Interview process was super easy and my interviewer was really nice and answered loads of my questions. Great team willinng to help via email or phone calls. Visa day was well organised which made me feel alot less anxious about the process. And the 24/7 helpline while out at camp was amazing! Really happy I went though such a nice, helpful company!

Initially seem like a friendly company until you encounter an issue, then you get ignored and patronised. Quite shocking professionalism honestly. Would not recommend.

Great company. Gave me 2 amazing summers

Avoid using Camp Leaders at all costs. I applied to go to camp with them this year and have been well and truly ripped off. My camp cancelled my placement in the very early stages of the Covid-19 pandemic and I did not get to go. I had received no visa support from Camp Leaders and I had not had my flights booked - however, camp still deemed I was only fit to receive £175 out of the £649 I payed, despite me not getting to go to camp for no absolutely no reasons of my own, and receiving incredibly limited services from them. How on earth can they justify keeping £474 for simply reading through my application? The process to even get my limited refund was ridiculous, next to no communication, the majority of it was automated responses and the entire process took months to be resolved. Don't make the same mistake I have, they are a joke of a company - Use literally any other agency if you don't want to be treated like a mug and have your hard earned money kept from you.

disgusting company. all they want is your money and once they have it they stop all communication, support and service. Camp was cancelled 2 days before my departure date due to Covid-19, I received no word from camp leaders themselves at all. They refused to answer calls, took weeks to reply to emails and refused to refund. Once they offered the possibility of refunding, I submitted a request and was told I was entitled to no money back at all. Quoting the services they had provided me, despite the fact I attended no camp, didn't travel to America, and didn't receive any wages from camp as I didn't even get to go. How this company can even operate I have no idea. Camp America on the other hand, offered full refunds to participants and offered continuous support. DO NOT TOUCH THIS COMPANY WITH A BARGE POLE.

I spent £600 on camp leaders. I have since been told that I am only entitled to a amount of £100. I think that camp leaders have put a lot of their customers to shame. I am absolutely furious and outraged by the lack of communication and the amount of money that they are saying they can offer. Went with them first year and everything was great, but poor response to COVID, potentially loosing a large proportion of customers.

Unlike Camp America this company has refused to refund anything after camp was cancelled this year. Poor communication and have ensured that hard working young people who saved for this opportunity have lost out. Don’t use them - use Camp America instead...