ThanaThorn FakeDemocracy

2 months ago

Review

Beware, this place is for the Biggest profit only. My daughter was left crying alone in the room while only one staff looked after more than 20 children in another room. A few staff who left this place told me, they are cheating about the staff-children raito. You will only see normal raito in the moring and late afternoon when parents come and go, during the day it is not the same. The food is all tins or frozen and only warm up in the premises while claim freshly cooked. I believe this is true as we have the business and a few times we met the butterfly day nursery manager and another lady in the cash and carry (Bookers) buying loads of cooked food all in tins and frozen. I'm amaze, this place still running.

Geula Hanin

a year ago

Review

!A great nursery! highly recommended I have two children at the nursery and they are very happy. The staff is excellent, caring and very professional. The pre-school is outstanding and offers a very interesting programme, including yoga classes and dancing. The baby unit is brilliant, superb staff, caring and loving. The food is cooked daily by a chef, and my children love it. The manager is helpful and very pleasant. The outdoor playground area is well maintained, and the staff makes an effort to get the children out when possible. The nursery is very welcoming, and very supportive, especially for international children. My 3-year-old started attending the nursery without speaking English at all, but amazingly the staff was communicating with her very well and helped her settle in smoothly. Very good nursery in a good location.

Lucy Sheldon

4 years ago

Review

I can't thank everyone at Butterfly enough for the support, care, and positive social skills they have instilled in our daughter over the last 2 years in the Pre-School Room and a previous stint in the toddler room a year or so before. From little person empowering coat putting on methods, to toy sharing strategies, healthy routine, cuddles when there were tears, trips to the park, creative crafts and dressing up games and fresh cooked meals every day We will be forever grateful as we watch our daughter attend big girl school in September with positive social behaviors many of which I can only attribute to her time at butterfly and contact with their staff . Our daughter attended a couple of other nurseries in the area prior to her time at butterfly, a child minder and we employed a Nanny as we struggled to manage childcare, finances and unreliable on-off work patterns. Butterfly was by far the best full time nursery, good value in overpriced Cambridge, managed by staff knowledgeable in applying best practice in early child development, and was on par with our much loved child-minder for giving us peace of mind that our little girls day would be full of interesting activities in a positive nurturing environment.

J Patel

3 years ago

Review

I had really bitter experience with this nursery. My daughter started there when she was 8 months old. She was left alone crying most of the time without food and water. I would find her sobbing in the corner of a room. She sobbed even in her sleep. When I called them to check how is she doing, they just said she is just fine!! When I talked to the manager, she didn't seem to care a bit. Sad!

Alain Hoffmann

5 years ago

Review

At Butterfly Day Nursery, the ladies in charge of taking care of the children were all very friendly and did a brilliant job, making my son look forward to go there 3 times a week. It's really a shame that the management did an equally good job of destroying that work. First, there was the constant demand for extra cash. Examples include forcing every parent to pay £5 for a "special" sunscreen (which ended up being a cheap supermarket brand) and, when returning my last childcare vouchers which I had forgotten to cancel, 45 pennies were deducted because of some left over balance. It's quite telling that, after the tens of thousands of pounds we've paid over the years, the manager still felt necessary to claim these 45p. Another example was, when my son, aged 20 months, fell at the nursery and bumped his head against the sharp corner of a cupboard and he had to be taken to A&E (he still has that scar on his forehead). While the lady in charge of my son was very apologetic, the manager's reaction was much more very defensive. We asked that any sharp furniture be removed from the baby's room, but the manager insisted that the room was perfectly baby proof, instead blaming my son for having deformed legs! My wife, being a physiotherapist, had to explain how my son's legs were perfectly normal and how he had been walking fine for over 6 months. In the end, the sharp furniture was removed only after a second incident occurred...