Author: elainegillies51

The Receptionists are not qualified Doctors or Registered Nurses at this his forsaken surgery. This needs to be implemented in their next training session. If I were a qualified Doctors or GP I would not choose to take up a posiition with this surgery. Patient care at least in my case has been abysmal over last three years due to not being able to get a face to face appointment or great difficulty in securing a telephone call which worsened my cardiaccondition which is short if neglect. It's time this surgery was closing down as it's apparent that they cannot cope with the workload presented. Phone today after consultant cardiology visit to talk over medications and ordering of same. Met with s receptionist who told me to phone back at 8am in the morning. She did ask if I was in a life threatening position! It's laughable. Would not contact this surgery if I had been. Time this surgery was investigated.