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If I was to review the practitioner as a person I would rate her 5 stars as she does try to put you at ease and make treatment as comfortable as possible. As I am rating the treatment though I can only give 1 star as it went wrong either due to faulty batch of threads or not done correctly, leaving me with a lump on the side of my face, threads sticking out and a gap between my chin and jawline. She has advised to put more threads in, take these out or add filler however as first time round went wrong I am not confident it will be rectified. I am told that it might settle within a 6 week period however after just over 4 weeks there is no improvement. I will update this post in a further 2 weeks ;Again I want to say Stacey is a lovely person but relatively new to threads therefore I would recommend a more experienced practitioner for this procedure; If it all settles in 2 weeks time I will alter my rating and review to reflect this.